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FAQ

1.Can you provide free sample?

Yes, the courier fee should be shouldered by your side.

2.What about the lead time?

Sample needs 2-4 days, mass production time needs 10-25 work days for order quantity.

3.Do you have any MOQ limit ?

No limit in first order , sample order or less quantity order is available

4.How’s your warranty?

 1-5 years warranty based on different price range.We will replace the products or accessories for our customers, if the damage is caused by our side not man-made.

5.Is it OK to print my logo on led light product?

Yes. It is ok .

6.What’s the payment terms?

Samples: Bank TT, 100% payment in advance.  Bulk order: Bank TT, 30% deposit and balance 70% settled beforeshipment.

7.What’s ur After-Sale Service?

Quick reply on customers’ questions; If anything goes wrong with the products’quality, we will replace for you free and undertake the shipping cost.

8.Can I visit your factory?

Yes, of course, just contact and visit us.

9. Are you factory or trade company?

We are factory with more than 10 years experice in making LED Products with own R&D Center.We located in Shenzhen,China, welcome your visiting!

10.How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or TNT for sample order . It usually takes 3-5 days to arrive. And mass quantity order will be shipped by air or by sea .

Any other question? Just leave your message, we will contact you ASAP.

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Email: limi@funderled.com

Address: Building B, Yuhua Industrial Park, Dalang Street, Longhua District, Shenzhen, China

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